3CX

3CX - Call Centre Solutions

Empower your contact center agents to provide first-class customer experience. 3CX’s contact center solution helps save agents’ time, resolving customers issues faster!

On-Premises or Cloud Based

● It can be easily deployed and manged on-premises or cloud based.

● Supported SIP trunk, VoIP, SMS, Whatsapp, FB Messenger, Live Chat on your website and etc.

● Digital Receptionist and advanced Call Centre features

● Call recording for staff training and monitoring

Integration with CRM

● Integration with Salesforce, Freshworks, Zen Desk, Zoho & many more.

● Auto load & match Caller ID with Microsoft 365 or your CRM.

● Launch Call from your CRM via 3CX with your SIP Trunk (Digicel & etc).

● All Call journal recorded in your CRM.

● Check Agent's performance with built-in report.

Chat with Customers

● Talk, video call and live chat in real time via your website

● Answer your Whatsapp Business message in real time

● Convert website visitors to lead and enhance customer experience

● Collaborate internally, transfer chats to other agents for quicker resolution.

Advanced Call Centre Features

● Multiple queue strategy options such as skilled-based routing, round-robin.

● Train staff during a live call with Listen in, Whisper & Barge in features.

● Queue managers can manually log agents in and out.

● Integration with ServiceDesk Plus & other many major software.

● Keep track of agent performance with login history & call / chat answering stats

● Maintain SLA’s and get scheduled reports to ensure targets are met.

● Motivate agents with simple stats displayed on the wallboard.

● Real-time monitoring of queues with the Switchboard.

Other features:

● SMS: Allow your customers to interact with you instantly

● Integrations: CRMs and Microsoft 365

● Low Cost: Save on your phone bills, add ons and hardware

● Flexible: Keep your numbers, choose your phones and your provider

● Secure: 3CX includes advanced security features

● Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!

● Backed by the vendor, supported by us

● 600,000+ customers globally

Sign up now for your Free Trial of a fully equipped 3CX System today. No credit card or payment required.

Sign Up Now

Trusted by 600,000++ companies globally

For Existing User,
renew your subscription with us and
enjoy discount up to 10% now.

Contact Us

3CX - Call Centre Solutions

On-Premises or Cloud Based

Integration with CRM

Chat with Customers

Advanced Call Centre Features

Trusted by 600,000++ companies globally

For Existing User,
renew your subscription with us and
enjoy discount up to 10% now.

Contact Us

+675-7411 4160/+675-7411 4161

hello@smarthills.com.pg

P. O. box 1305, Vision City, N.C.D.

Level 5, Stratos Tower, Stratos Ave.,
Port Moresby, National Capital District,
Papua New Guinea.

3CX - Call Centre Solutions

On-Premises or Cloud Based

Integration with CRM

Chat with Customers

Advanced Call Centre Features

Trusted by 600,000++ companies globally

For Existing User, ​renew your subscription with us and ​enjoy discount up to 10% now.

Contact Us

+675-7411 4160/+675-7411 4161

hello@smarthills.com.pg

P. O. box 1305, Vision City, N.C.D.

Level 5, Stratos Tower, Stratos Ave., Port Moresby, National Capital District, Papua New Guinea.

For Existing User,
renew your subscription with us and
enjoy discount up to 10% now.

Level 5, Stratos Tower, Stratos Ave.,
Port Moresby, National Capital District,
Papua New Guinea.